Letters from Concord citizens to the Select Board enhance participation in town government and sharpen the debate on current issues. Citizen correspondence complements other input, such as verbal public comment during Select Board and committee meetings, citizen feedback in public forums and informal discussions between members of the public and individual Select Board or committee members.

During December 2024 and January 2025, the Select Board issued a moratorium on posting citizen correspondence and revisited the previous policy with Town Counsel to ensure that citizen's First Amendment rights were upheld. As such, the Select Board has adopted a revised Correspondence Policy, which was approved on January 27, 2025.