Community Services

If You or Someone You Know is in Crisis

Call or text 988 to reach the Substance Abuse & Mental Health Services Suicide and Crisis Lifeline. Or call or text 833-773-2445 to reach the MA Behavioral Health Helpline, 24/7 including holidays, for urgent care evaluation and connection to clinical services. More information is available at www.masshelpline.com.

Community Services Coordinator

The Community Services Coordinator, Bonny Wilbur, provides information, resources, and referrals to residents under the age of 60. Bonny can be reached at bwilbur@concordma.gov or tel. 978-318-3034. Residents aged 60 and older should contact the Council on Aging at tel. 978-318-3020 for assistance.

Community Housing Authority

The Concord Housing Authority administers low and moderately priced housing for Concord residents. Applications for subsidized housing, as well as information on low-income housing in the area, can be found at www.concordha.org or contact the CHA office at tel. 978-369-8435.

Domestic Violence Services Network

The Domestic Violence Services Network supports individuals experiencing domestic violence with safety planning, risk assessment, and referrals to effective and appropriate resources. For more information, go to www.dvsn.org or call the Confidential Helpline at tel. 888-399-6111.

Fuel Assistance Program

The South Middlesex Opportunity Council offers a Home Energy Assistance Program designed to help residents afford the cost of heat during the winter months. Eligibility is based on annual income and household size. Eligible households receive assistance paid directly to their heating vendor. To apply, go to www.toapply.org/SMOC or contact the Community Services Coordinator for more information.

Good Neighbor Energy Fund

The Good Neighbor Energy Fund (GNEF), sponsored by the Salvation Army, is designed to assist residents with a gross annual income between 60% to 80% of the state median income level, with the cost of their heat during the winter months. The GNEF benefit is paid directly to the utility company that provides heat to the home. For more information contact the Community Services Coordinator.

Hugh Cargill Trust

The Hugh Cargill Trust was established over 200 years ago by Concord resident Hugh Cargill. The Trust provides short-term, emergency assistance to residents in times of financial need. The Hugh Cargill Trust Committee (HCTC) administers the Trust and reviews applications for aid. They also administer Property Tax Relief to help qualified homeowners pay their property tax bills, and they administer The Silent Fund, used to support camperships for children and holiday gifts for low-income residents. In addition, the HCTC manages Concord Cares, a fund used to help households afford the cost to heat their homes. Residents wishing to ask for assistance should call tel. 978-318-3100 ext. 2030 and leave a message. Requests may also be made by email to HCTC@concordma.gov. All requests are kept confidential.

Mental Health Assistance

In partnership with Eliot Community Human Services, the Town of Concord has on staff a Community Clinician to provide outpatient mental health counseling to residents of all ages. Insurance is not a barrier to seeing this clinician. For more information and/or for therapy referrals, contact the Community Services Coordinator. Or you may reach out directly to the Eliot Center at 978-369-1113 to self-refer to the Concord Community Clinician.

Nutritional Assistance Program

The Supplemental Nutritional Assistance Program (SNAP) provides funds to supplement the budgets of needy families so they can purchase healthy food and move toward self-sufficiency. Households must meet certain requirements to be eligible. SNAP funds are loaded monthly onto an EBT (Electronic Benefits Transfer) card, which works like a debit card, once an applicant has been approved. Go to www.mass.gov/snap for more information and to apply.

Open Table Food Pantry

Open Table’s mission is to address hunger by providing healthy food while respecting the dignity of those being served. Open Table offers a variety of healthy and culturally appropriate groceries and prepared meals at their facility in Maynard, and through their delivery program. They provide support and assistance to families and individuals. Go to www.opentable.org for more information.

Small Grants Program

The Concord Housing Development Corporation is accepting applications for their Small Grants Program, designed to provide assistance to residents making repairs and alterations to their homes for safety and health reasons, with no obligation to repay. Applications are evaluated and prioritized based on health and safety considerations, and financial need of the applicant. Grants are awarded continuously throughout the year on a first come, first served basis. Contact the Program Administrator at tel. 978-287-1091 for more information. You can download the application (PDF) or pick up a copy in the Planning Office at 141 Keyes Road in Concord.

Society of Saint Vincent de Paul

The Society of St. Vincent de Paul (SVdP), Concord-Carlisle Conference, is part of a lay Catholic charitable organization providing short-term emergency financial assistance to residents in need, regardless of religious beliefs. If you or your family needs help, contact SVdP at tel. 978-341-3151. More information can be found at https://svdpconcordcarlisle.org/. All requests are kept confidential.