Service Plans & Pricing

Residential & Small Office/Home Office Plans & Pricing

All Residential and Small Office/Home Office Plans have next business day hardware replacement.
Free Help Desk Service with advanced remote diagnostics and customer assistance, available 24 hours a day, 7 days a week.
If service is to be provided underground, a serviceable conduit is the responsibility of the property owner.
Monthly billing for broadband service will appear on your electric bill. If your current electric bill is bi-monthly, your bill will change to monthly.
Residential installations with a two-year contract will be responsible for a one-time installation charge of $150.
A two-year contract is required. An early termination will result in a charge of $240. This fee will be reduced by $10 for each month of service after the first month.
Optional static IP address cost each per month is $2.50.
Satisfaction Guarantee: no fees, including the installation charge, are billed until you have confirmed that the service is up and running.

Service Level	Download / Upload Speed	Prices	Hardware Replacement
Entry	70 Mbps (was 50)	$74.95	4 hours
Basic	150 Mbps (was 100)	$89.95	4 hours
Hi-Speed	275 Mbps (was 200)	$149.95	4 hours
Ultra	400 Mbps (was 300)	$199.95	2 hours
Business Enterprise	Designed for your specific needs; up to 1 Gbps	Call for quote	As low as 1 hour

Detailed usage reporting
Free Help Desk Service with advanced remote diagnostics and customer assistance available 24 hours a day, 7 days a week.
Hardware Replacement time from Help Desk confirmation to arrival at customer location.
Installation charges for businesses and commercial property are based on a time and material estimate for actual effort. The property owner will be invoiced for installation and payment plans can be established.
Optional static IP address each per month is $2.50
Status monitoring and alerts to key personnel