Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Concord Light Time of Day Eligibility and Enrollment
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Concord Light Time of Day Eligibility and Enrollment
All metered residential customers in the Concord Municipal Light Plant service territory are eligible for this rate. No action is needed; you will automatically transition to these rates on April 1.
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Concord Light Time of Day Eligibility and Enrollment
All residential customers currently on the R-1 rate will be switched to the TOD rate on April 1, 2026 unless an opt-out form is completed.
The OPT OUT rate is designed to be simple and predictable, but it is priced to be about 4% higher than the TOD rate for the “average” customer. This reflects the fact that TOD customers help reduce costs by shifting electricity use away from peak hours.
We encourage you to try the TOD rate if you’re interested, knowing that you can opt out if it doesn’t work for you. There is no penalty or fee to leave the TOD rate. However, to provide stability for both customers and the electric system, customers may switch between the TOD rate and the OPT OUT rate only once during a 12-month period.
If you choose to leave the TOD rate, your new rate will take effect on the next billing cycle, and you would remain on the OPT OUT rate for at least 12 months before being able to switch to TOD again.
The TOD rate works best for customers who can shift some electricity use to off-peak hours, but customers always have a choice. We encourage customers to review their usage patterns and decide which rate is the best fit for their household. Our goal is to give customers flexibility and choice.
If you have more questions about the OPT OUT rate, please contact the Customer Service team at 978‑318‑3101.