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You can contact Concord Utility Customer Service at 978-318-3101 or firstname.lastname@example.org for customer service and billing questions on any of your Concord utilities — whether it’s Water & Sewer, Electric or Broadband.
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Please call 844-723-1287 to report a power outage or other utility emergency after hours, weekends, and holidays. The on-call crew will be dispatched.
For Broadband support, call Broadband Help Desk 978-318-3199 24 hours a day.
The CMLP Operations Center lobby is open to the public Monday - Friday, from 8:00 AM - 4:00 PM.
The Customer Service Administrator,
Rhonda Buscemi, Project and Procurement Coordinator at 978-318-3196 or email@example.com