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Only if you are paying online. CMLP does not accept credit or debit card payments at this time; however, we will be offering these payment methods with the implementation of our new billing system in the spring 2019. Customers will be able to access SmartHub, the new customer portal, to pay online, review their bills, usage history, and meter data.
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Concord Utilities Customer Service who can be reached at 978-318-3101.
As described in the CMLP Strategic Plan, CMLP is purchasing Renewable Energy Certificates (RECs) to help green our power supply. Renewable Energy Credits (RECs) are tradable, non-tangible energy commodities that provide proof that 1 megawatt-hour (MWh) of electricity was generated from a renewable energy resource and was fed into the shared system of power lines which transport energy. Solar renewable energy certificates (SRECs) are RECs that are specifically generated by solar energy.
This YouTube video from the U.S. Environmental Protection Agency RECs: Making Green Power Possible explains why RECs make power green.
There are changes to all electric rate classes effective January 1, 2022. The changes are based on the results of CMLP’s 2020 Cost of Service Study which is conducted approximately every three years. To view the individual rate schedules, read more.
Any questions regarding these adjustments should be directed to Laura Scott, Power Supply and Rates Administrator, 978-318-3102.
The meter charge covers administrative costs such as - Calculating and printing the bill - Part of the cost of the meter and the service wires connected to your home - Postage - Reading the meter
You have several options for paying your bill:
- Paying at CMLP, which is located at 1175 Elm Street.
- For payments after business hours, there is a slot to the right of the front door of the Concord Town House.
Yes, CMLP offers several rebate programs:
To learn more about our rebate programs, please visit our Energy Management Page