How is energy use calculated for my bill?
Electricity is sold in units called kilowatt-hours, with each kilowatt being equal to 1000 watts. When one kilowatt (kW) is used for an hour, the energy used is called one kilowatt-hour (kWh). For example, ten 100-watt light bulbs running for one hour equals one kWh.

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1. Who do I call for information or billing questions on my Electric, Water & Sewer, and Broadband accounts?
2. What are RECs (Renewable Energy Certificates)?
3. Have electric rates changed?
4. Do you offer discounted rates for senior citizens?
5. Do you offer a low-income discount rate?
6. What is the meter charge?
7. How is energy use calculated for my bill?
8. Where can I pay my bill?
9. Can I pay with a credit or debit card?
10. Do you offer any rebates?