The novel coronavirus COVID-19 pandemic has affected all of us in different ways. The Town of Concord has been working tirelessly to try and keep the community safe which in large part means working with our State Government to provide the best service and information to our community. At the suggestion of the State, the Town took the “case counter” off of the COVID-19 webpage several weeks ago as it was found to be incomplete and suggested that COVID19 was not significantly present in Concord, which could create a false sense of security.
After hearing from our community that they would prefer to have the case counter posted with the understanding of our concerns with the completeness of the information, the Select Board indicated to the Town Manager that the counter should be placed back on the website to be updated once a week with the latest available number. The counter has been replaced on the website with a warning message explaining the need for social distancing and provides the number of cases who have been tested and reported by the State. There has been widespread community transmission throughout Massachusetts and we ask that you please assume that everyone you come into contact with may be infected with the virus.
Most departments, including the Concord Municipal Light Plant, are working with minimal staffing during limited hours. Concord Municipal Utilities is committed to delivering reliable electric, water/sewer, and broadband service, and we are adapting to support our residential and business customers during this difficult time.
We have scaled back our operations and adjusted how we handle essential services, to learn how things may have changed, please see our page here: https://concordma.gov/2577/COVID-19-Important-Utilities-Information