Concord Broadband is aware of issues affecting a small number of customers. We continue to work on the problem and appreciate your patience as we coordinate with multiple vendors to get this resolved as quickly as possible.

If you have already reported your issue, you do not need to report it again, but if you have not reached out, you may do so at broadband@concordma.gov or at our 24/7 helpdesk at (978) 318-3199.