The Town is aware of downed trees and power outages which are affecting many areas of Town. Crews from CMLP, Public Works, Facilities, Public Safety, and more are working to restore power and clear roads, we thank you for your patience. We encourage you to use the outage map which shows the known ongoing outages: https://concord.ebill.coop/maps/OutageWebMap/ and to please report any other known outages.
Concord Broadband is also aware of several outages in the Laws Brook, Crabtree Rd and Hillside Ave area and are working to assess and repair the damage. At this time, we estimate the repairs to be a minimum of 6 hours until services are restored.
Regular updates will continue to be given on social media and we encourage you to follow @CMLPMedia for updates from CMLP, Concord Police @ConcordMAPD, and Concord Fire and EMS @ConcordMAFire, and the Town of Concord's official page @TownofConcordMA. Updates will also be provided as needed on the CMLP webpage and on Concord's website through news and notices.
For an electric outage or other utility emergency
978-318-3101 During Business Hours or email@example.com
844-723-1287 (Toll Free) After Hours, Weekends, and Holidays
You can also report an outage from your SmartHub account. If you haven't already signed up for SmartHub account or for more information, go to the SmartHub Self Service Portal.
For Broadband Internet outage and assistance
24/7 Technical Support Help Desk