The MBTA has announced a series of public engagement efforts to inform riders and stakeholders, and receive feedback on Forging Ahead, the MBTA's plan to preserve transit access and quality of service available to transit-critical customers. The public engagement effort, running now through December will include series of virtual public meetings, a public hearing, a team of Community Liaisons to gather feedback directly from riders, and an online comment form for customers to engage with the T. The T wants to hear from transit customers about the service people are using now, how often, and what their transit priorities are in order to shape the T’s upcoming decision about which transit-critical services to prioritize and protect, and which may need to be cut back until ridership and revenues return in response to the pandemic.  

Customers are encouraged to go online and provide feedback here, and/or to participate in any of 11 virtual public meetings, including an Official Public Hearing, where they can provide input and ask questions of MBTA officials. Each meeting will focus on a specific community region within the MBTA’s service area. Meeting details are available at mbta.com/ForgingAhead.  

For more information and to view the press release in full, please visit the MBTA's website.