On Wednesday, September 10, 2025 between the hours of 4-6am, Concord Broadband staff will be moving links connecting the broadband equipment from old to new switches. This will result in a very brief disruption in service, followed by extensive testing to ensure complete connectivity. 

This maintenance is one of the final steps required before moving to the next generation 10Gb/s equipment, and continues the trend of equipment replacement, which results in a more resilient and secure network.

If required, updates will be posted on the Broadband maintenance page here: https://concordma.gov/3144/Broadband-Maintenance

Should you experience any issues outside of the maintenance window, please reach out to our 24x7 helpdesk at (978) 318-3199.