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1. How do I contact the Helpdesk?
2. How do I report an emergency IT situation?
3. How do I know if I should contact the Helpdesk or one of the IT staff members?
4. Who do I contact about printers or phones?
5. How do I reserve a laptop?
6. Can I download software onto my computer?
7. Can I/should I put multiple items into a Helpdesk ticket?