Why are you scheduling a site visit and then an installation at another time, wouldn’t it be faster to install on the first visit?
Not necessarily. Each installation will present a unique set of challenges.

We need to determine the route of the fiber from the pole or conduit and determine the location of the electronics. We will then have the fiber pulled from the street by Concord Municipal Light Plant line crews or contractors, and then install at the location.

All this needs to be coordinated to make the best use of time for those involved.

Show All Answers

1. Can I install a modem myself?
2. Can I relocate the modem myself?
3. Why are you scheduling a site visit and then an installation at another time, wouldn’t it be faster to install on the first visit?
4. When will you begin installations, how are you determining the order of the installations, and is there anything I can do to get installed sooner?
5. What kind of wiring will be needed in my home or business to use Concord Light Broadband?
6. What is the optional Wi-Fi gateway?