Can I relocate the modem myself?
No. The modem is connected to the Fiber Optic network and should never be disconnected by anyone else except trained Concord Light Broadband employees.

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1. Can I install a modem myself?
2. Can I relocate the modem myself?
3. Why are you scheduling a site visit and then an installation at another time, wouldn’t it be faster to install on the first visit?
4. When will you begin installations, how are you determining the order of the installations, and is there anything I can do to get installed sooner?
5. What kind of wiring will be needed in my home or business to use Concord Light Broadband?
6. What is the optional Wi-Fi gateway?