Contact Customer Service at 978-318-3101 or concordutilities@concordma.gov regarding Electric, Water, Sewer and Broadband for both residential and commercial services such as:
- To set up new service
- To cancel existing service
- Bill requests
- Budget payment arrangements
- Usage concerns
- Broken/damaged meter
- Special service requests
- Rebates
To change or update account information such as contact name, phone numbers, mailing address, etc., you must send a written request via email to concordutilities@concordma.gov