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1. Why is CMLP switching to monthly billing?
2. I have a payment plan that I pay bi-monthly. How will switching to monthly affect my bill and the amount I have to pay?
3. How will switching to monthly bills affect my direct debit payment?
4. I now receive my bi-monthly bill on the 10th of the month. Will this change when I switch to monthly bills?
5. When can I expect to receive my last bi-monthly bill?
6. How will I know when my account has been switched to monthly billing? Will I be notified before this happens?
7. How many customers will be switching from bi-monthly to monthly billing?
8. Will my water/sewer bill be changed to monthly billing too?
9. Have electric rates changed?
10. Do you still offer any rebates?
11. Do you offer discounted rates for senior citizens?
12. Do you offer a low-income discount rate?
13. What is the meter charge?
14. How is energy use calculated for my bill?
15. Where can I pay my bill?
16. Who do I call for account information or about billing?
17. Can I pay with a credit or debit card?