Municipal Light Plant
Concord Municipal Light Plant (CMLP) is a municipal-owned, public power utility offering electric and broadband Internet service under the direction of the Town Manager. With approximately 110 miles of streets in the service territory, CMLP serves 8211 meters providing 190,000 Megawatt Hours (MWh) to 6898 residential, 1244 commercial, and 69 municipal customers.
Eighty-four percent of revenue comes from residential customers, 15 percent from commercial and industrial customers, and 1 percent from municipal customers.
Concord Light Broadband service is provided to 583 residents and 58 businesses.
Grid & Substations
CMLP maintains a grid that consists of a Town-owned distribution system with substations, power lines, light poles, and transformers. We operate 3 electric distribution substations, and the substation at Forest Ridge is the primary substation which functions as a gateway for all electricity coming into Concord from NSTAR.
Concord Light Broadband
CMLP offers Concord Light Broadband Internet service delivered through a dedicated fiber line right to homes or businesses. Broadband service is currently available to 95% of Concord residents and many business. CMLP offers consistent and guaranteed speeds throughout the day.
CMLP has implemented an outage management system that will help us to restore power more quickly and provide more timely information to customers during emergencies.
View a map of Concord with current outage information. The outage web map does require Silverlight, and it is accessible from non-windows computers with Firefox, Chrome and on smart phones like iPhone too.
For customers that want to be able to go to the map with a mobile device, you can link to it from the Commonwealth Connect (SeeClickFix) smartphone application.
This system will enable CMLP staff to input customer reports of outages, which the software system will quickly group by location and analyze to predict electric system problems.
Geographic Information System
The software is integrated with our Geographic Information System so it can access highly-detailed geographic images and technical data about the local electric grid. The new system will enable us to post up-to-date outage maps online and will provide more detailed outage location information that our staff can share with customers who call.